> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudidr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Features

> Complete feature comparison across all LLM Ops tiers

## Overview

| Feature | Starter (Free) | Growth (\$99) | Scale (\$299) | Enterprise (Custom) |
| - | - | - | - | - |
| **Core Limits** | | | | |
| Tracked AI Spend | Up to \$5K/mo | Up to \$30K/mo | Up to \$100K/mo | Unlimited |
| Team Members | 3 (1 owner + 2) | 10 (1 owner + 9) | Unlimited | Unlimited |
| **Monitoring & Analytics** | | | | |
| LLM Usage | ✅ | ✅ | ✅ | ✅ |
| Agent Explorer (unlimited agents) | ✅ | ✅ | ✅ | ✅ |
| Team Analytics | ✅ | ✅ | ✅ | ✅ |
| Savings Insights | ✅ | ✅ | ✅ | ✅ |
| Cloud Usage (AWS, GCP) | ❌ | ❌ | ✅ | ✅ |
| *Forecasting (coming soon)* | ❌ | ❌ | ✅ | ✅ |
| **Cost Control** | | | | |
| Budget Alerts | ✅ | ✅ | ✅ | ✅ |
| Budget Control (Hard Caps) | ✅ Up to 5 agents | ✅ Up to 30 agents | ✅ Unlimited | ✅ Unlimited |
| **LLM Cost Optimizer - Provider Strategy** | | | | |
| Intra-provider (route within same provider) | ✅ | ✅ | ✅ | ✅ |
| Flexible (route across providers) | ❌ | ✅ | ✅ | ✅ |
| Fixed (select specific set of providers) | ❌ | ✅ | ✅ | ✅ |
| **LLM Cost Optimizer - Domain Plugins** | | | | |
| Legal, Healthcare, Banking,Engineering | ✅ | ✅ | ✅ | ✅ |
| **LLM Cost Optimizer - Routing Strategy** | | | | |
| Smart (pattern matching) | ✅ | ✅ | ✅ | ✅ |
| *Adaptive (coming soon)* | ❌ | ❌ | ✅ | ✅ |
| Custom ML logic | ❌ | ❌ | ❌ | ✅ |
| Safety Controls | ✅ Preset | ✅ Configurable | ✅ Configurable | ✅ Configurable |
| **Data & Retention** | | | | |
| Historical Data Storage | 90 days | 1 year | 3 years | Unlimited |
| *Data Export (coming soon)* | ✅ CSV (manual) | ✅ CSV (manual) | ✅ CSV + API | ✅ Full + Custom |
| **Integrations & Access** | | | | |
| Slack Integration | ❌ | ✅ | ✅ | ✅ |
| *SSO (SAML) (coming soon)* | ❌ | ❌ | ✅ | ✅ |
| Custom Integrations | ❌ | ❌ | ❌ | ✅ |
| **Support** | | | | |
| Support Level | Community | Email (48hr) | Priority (24hr) | Dedicated CSM |
| SLA Uptime | ❌ | ❌ | 99.9% | 99.99% |

## Feature Details

### LLM Cost Optimizer - Provider Strategy

**Intra-provider:** Routes within the same provider as requested

* Example: `gpt-4` → `gpt-4o-mini` (OpenAI only)
* Typical savings: 60-85%

**Flexible (any):** Routes to cheapest model across ALL providers

* Example: `gpt-4` → `qwen3.5` (any provider)
* Typical savings: 70-90%

**Fixed (select):** Only route to your selected provider(s)

* Use case: Contracts, data sovereignty, compliance

### LLM Cost Optimizer - Routing Strategy

**Smart (pattern matching):** Analyzes request complexity using multi-factor scoring

* Routes queries to cheaper models
* Preserves quality for complex tasks

**Adaptive (AI learning):** Machine learning continuously improves routing decisions

* Learns from your usage patterns
* Additional 10-20% savings vs Smart routing

**Custom ML logic:** Custom models trained on your data

* Enterprise-only feature
* Tailored to your specific use cases

### Support Levels

**Community:** Self-service documentation and community forums

**Email (48hr):** Email support with 48-hour response time

**Priority (24hr):** Priority email and chat support with 24-hour response time

**Dedicated CSM:** Named Customer Success Manager with direct access

### SLA Uptime

**99.9% SLA:** \~43 minutes downtime/month maximum

**99.99% SLA:** \~4 minutes downtime/month maximum

**99.999% SLA (add-on):** \~26 seconds downtime/month maximum


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