Plans & Features

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Overview

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Feature Details

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LLM Cost Optimizer - Provider Strategy

Intra-provider: Routes within the same provider as requested

• Example: gpt-4 → gpt-4o-mini (OpenAI only)
• Typical savings: 60-85%

Flexible (any): Routes to cheapest model across ALL providers

• Example: gpt-4 → qwen3.5 (any provider)
• Typical savings: 70-90%

Fixed (select): Only route to your selected provider(s)

• Use case: Contracts, data sovereignty, compliance

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LLM Cost Optimizer - Routing Strategy

Smart (pattern matching): Analyzes request complexity using multi-factor scoring

• Routes queries to cheaper models
• Preserves quality for complex tasks

Adaptive (AI learning): Machine learning continuously improves routing decisions

• Learns from your usage patterns
• Additional 10-20% savings vs Smart routing

Custom ML logic: Custom models trained on your data

• Enterprise-only feature
• Tailored to your specific use cases

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Support Levels

Community: Self-service documentation and community forums Email (48hr): Email support with 48-hour response time Priority (24hr): Priority email and chat support with 24-hour response time Dedicated CSM: Named Customer Success Manager with direct access

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SLA Uptime

99.9% SLA: ~43 minutes downtime/month maximum 99.99% SLA: ~4 minutes downtime/month maximum 99.999% SLA (add-on): ~26 seconds downtime/month maximum